Figuring out why people who choose not to do something don’t in fact do it is like attempting to interview the elves who live inside your refrigerator but come out only when the light is off. People already working for a company might tell you what makes them unhappy. But these complaints won’t necessarily pinpoint the factors that keep women and minorities away from studying computer science in the first place.
Pollack’s metaphor is a trailer-load of apt when applied to the perennial question of bicycle advocates, “How do we get more people in the saddle?” One problem I see advocates having is that their own good fortune (or commodious circumstances) blinds them to the struggles that people at present considering whether to ride a bike actually face. This is an error that I have previously noted and categorized as a kind of fundamental attribution error, but I think it’s actually deeper than that. I see fundamental attribution error when I see bicycle advocates dismiss other people’s apparent reasons for not riding a bicycle as laziness or unfamiliarity. But the error that Pollack identifies is made on a different level.
Simply put, someone already bicycling sees his or her perceived choke points and difficulties as pervasive. The best example of this is the missing Second Avenue bike lane. Between 59th St and 34th St, there is no Second Avenue bike lane; there are signs along the leftmost traffic lane that say, “Bicyclists May Take Full Lane,” but not green paint or even a reserved door-zone lane. Commenters, some of whom are actual real-life bicycle advocates, are complaining on Streetsblog all the time about this, even hijacking posts about bike lanes in other parts of the city to do so. “Why are the authorities painting these subpar bike lanes in Washington Heights when the Second Avenue bike lane is still missing,” for instance.
From a wide-angle perspective, it’s clear that a New Yorker’s decision whether to bike or not to bike on any day is probably very little influenced by those 25 blocks without a bike lane. Plenty of people, after all, are not bicycling into midtown Manhattan at all, let alone the East Side. Here’s where Pollack’s insight comes in. While we can fairly easily attribute ridership to the presence of a bike lane on a certain street, it is more difficult to attribute the lack of ridership in the city overall to the absence of a bike lane on a certain street. The Second Avenue advocates’ argument is that better bicycle infrastructure on those 25 blocks will have some kind of domino effect, the riders irresistibly drawn by the lane’s presence channeling like a spring tide along all other bicycle infrastructure in Manhattan, thus by safety-in-numbers creating more and more bicyclists until all 8.3 million of us New Yorkers are hastening to and fro on two wheels.
This argument blithely assumes that there are no other constraints on bicycling in midtown, that nobody is hunting in vain for a bike share bicycle, or unable to find a safe place to park, or obliged to leave work after dark (or leave home before dawn). It recalls the old chestnut, the reserve army of bicyclists, in this case waiting in their midtown offices with padded shorts on for the Second Avenue bike lane to be opened.
I fully agree that the lack of the Second Avenue bike lane does make bicycling to Brooklyn from midtown more hairy and fretful than it needs to be. But this effect is only noticeable if you are already bicycling to Brooklyn from midtown (like, I expect, most of the advocates). Bicycling advocates have already worked through all the other difficult aspects of commuting by bicycle (finding the parking space, packing the clean shirt) and the implementation of the full Second Avenue bike lane is the one thing that would make their commute easier. Pollack’s insight is that the one thing for the advocate is likely not the one thing for someone ready to get in the saddle.